Hi,
I have a palm Pre2 connected to my enterprise Exchange with EAS.
Synchronization of contact works, but I noticed that some phone number did not sync properly.
Looking deeper into it, I found out that contact entered as "Business" / "Home" / "Mobile" are synchronized properly, but not the one entered as "Other Phone".
The behavior is the following:
- If a number is entered in Outlook as "Other Phone", it simply does not appear at all on the palm Pre 2 (WebOS 2.1)
- If a number is entered on the palm Pre2 as "Other Phone", it appear in outlook note section with the following formatting:
--- Palm data (do not modify) ---
@palm@{ "numbers ":[ "xxx-xxx-xxx"]}@palm@
xxx-xxx-xxx being the number entered on the palm.
I had to modify all outlook contact to move phone number from "other phone" to "mobile" phone (or other category) to get them on the palm Pre 2. (I used a VBA script, as there is no mass edit in outlook).
Working with this VBA script, I discovered that Microsoft has a quite weird way to name this number:
- It's "Other..." when you look at a contact from outlook directly
- It's "Other Phone" when you do an advance search "field" search
- It's "OtherTelephoneNumber" under VBA.
I therefore guess that this is why there is a sync bug for this category of phone number, coders from palm have probably used a wrong field name, without noticing that this field has a different naming convention than others.
Post relates to: Pre 2 p102ueu (Unlocked EU)
