Reply
Regular Visitor
Centro (Unlocked GSM)
lrfrerking
Posts: 6
Registered: 01-04-2012
0

Can't send or recieve picture messages

I am having a problem with the settings on my phone, my internet seems to be working, but I can't send or recieve picture messages,I keep recieving an error message that says could not send network interupted. I purchased an advertised NEW unlocked palm centro from a large retailer, when I recieved the phone it has the AT&T logo on it. I did a hard reset, and now my error message says message not sent address invalid. The settings I'm suppose to put in are:

 

MMSC: http://wirelessfour.mmsmvno.com/mms/wapenc

APN: web.omwtoday.com

SMSC: +12063130004

 

These are the standard settings, they also have a list of advanced settings, that I also can't find a home for in my phone.

 

I have followed the steps suggested above and my only options to change are:

 

Message center number:

Email center number:

MMS Gateway Address:

MMS URL:

and Network profile with these options; Default, T-Mobile internet, T-Mobile VPN, T-Zones

 

Any help would be greatly appreciated, thanks


Post relates to: Centro (Unlocked GSM)

Moderator
HP TouchPad (WiFi)
Ridius
Posts: 1,165
Registered: 03-21-2007
0

Re: Can't send or recieve picture messages

Check out the 4th message on this thread: http://forums.webosnation.com/palm-os-devices/171703-no-mms-unlocked-centro-t-mobile.html
Ridius

Please do not send me direct messages unless I ask you to. Random Direct Messages asking for support will be ignored. Please post your question/help request in an existing forum thread or create a new one so that everyone can benefit.

If you like IRC, feel free to drop by #webOShelp on Freenode. I hang out in there quite a bit.
Regular Visitor
Centro (Unlocked GSM)
lrfrerking
Posts: 6
Registered: 01-04-2012
0

Re: Can't send or recieve picture messages

Thanks, I checked out the post you recommended, but my settings are already set to those settings, and picture messaging is still not working, it just says address invalid

Moderator
HP TouchPad (WiFi)
Ridius
Posts: 1,165
Registered: 03-21-2007
0

Re: Can't send or recieve picture messages

Hrm, are using the full 10 digit mobile number in the "to" field?
Ridius

Please do not send me direct messages unless I ask you to. Random Direct Messages asking for support will be ignored. Please post your question/help request in an existing forum thread or create a new one so that everyone can benefit.

If you like IRC, feel free to drop by #webOShelp on Freenode. I hang out in there quite a bit.
Regular Visitor
Centro (Unlocked GSM)
lrfrerking
Posts: 6
Registered: 01-04-2012
0

Re: Can't send or recieve picture messages

yes, still won't work

Moderator
HP TouchPad (WiFi)
Ridius
Posts: 1,165
Registered: 03-21-2007
0

Re: Can't send or recieve picture messages

Ok, I think the problem is that we don't have the correct APN setup for SMS messages. Here's how we do that:

  1. Hi the Home button to go to Launcher
  2. Tap the Prefs Icon
  3. Select the Network option
  4. Press the Menu button and tap New
  5. Name the service MMS (this doesn't matter but helps us identify it later), set the connection to GRPS, enter the username and password (get this from your carrier), and the APN that you listed above.
  6. Tap Done

Now, go back to the Messaging network settings and use these settings:

  • Message center number: 12063130004
  • Email center number: (get this from your carrier)
  • MMS Gateway Address: (get this from your carrier - usually an IP address)
  • MMS URL: http://wirelessfour.mmsmvno.com/mms/wapenc
  • Network profile: MMS

 

Ridius

Please do not send me direct messages unless I ask you to. Random Direct Messages asking for support will be ignored. Please post your question/help request in an existing forum thread or create a new one so that everyone can benefit.

If you like IRC, feel free to drop by #webOShelp on Freenode. I hang out in there quite a bit.
Regular Visitor
Centro (Unlocked GSM)
lrfrerking
Posts: 6
Registered: 01-04-2012
0

Re: Can't send or recieve picture messages

Thank you for the detailed steps, did everything you suggested, for username they suggested entering (famolymobile) said they didn't have one. The MMS Gateway IP that they gave me is 216.155.165.050     Port = 8080, and my error message has now changed  to message was not sent network connection was interupted. Any additional ideas are appreciated.

Thanks

Regular Visitor
Centro (Unlocked GSM)
lrfrerking
Posts: 6
Registered: 01-04-2012
0

Re: Can't send or recieve picture messages

I just revieved some new info from family mobile, the gateway IP actually has nothing to do with their MMS, theirs is strictly internet, also the MMSC address probably will not work in the MMS URL, because it is a dead link.  they said they do not have an actual MMS URL, or a MMS Gateway IP. I'm starting to think this may be a lost cause. But another poster stated that they were able to use their ATT centro on Tmobile's network, which is who powers family mobile. So still at a loss.

Moderator
HP TouchPad (WiFi)
Ridius
Posts: 1,165
Registered: 03-21-2007
0

Re: Can't send or recieve picture messages

Yeah, these MVNO's are always a little tricky. Why don't you try using T-Mobile's settings for MMS instead. It's worth a shot. You can use this support article to get the information you need: http://support.t-mobile.com/docs/DOC-2383

It's technically for the iPhone, but it lists most of the same settings within the article.
Ridius

Please do not send me direct messages unless I ask you to. Random Direct Messages asking for support will be ignored. Please post your question/help request in an existing forum thread or create a new one so that everyone can benefit.

If you like IRC, feel free to drop by #webOShelp on Freenode. I hang out in there quite a bit.
Newbie
HP TouchPad (WiFi)
Geezer
Posts: 1
Registered: 04-04-2012
0

Re: Can't send or recieve picture messages

Better late than never, maybe can help someone with similar problem:

On an unlocked GSM phone, if you can't send pics via text, etc, be sure you've got the correct Baseband Configuration Version file. These are different for different carriers/regions.  Find a friend with one on the same network as you, if theirs works and yours doesn't download and install the correct Baseband Configuration Version file.