Audio, Video & Photo

[#1]

I just upgraded from an old BB Curve to a Palm Pixi. I got my new phone, September 27th 2010... two days later, after normal usage (ie texting, calling & photos) the alerts stopped working completely. I have never used headphones on that phone either. I called my service provider and they sent me a new Pixi, which I got three days ago. Well this afternoon, while sitting in my pocket, the same exact thing happened as the other Pixi. (Again, I have never used headphones) I can play music through the outer speakers, I can play ringtones if I open them and play them manually... but whenever I receive a call or text all my phone will do is vibrate, also my alarm won't work (sound) and neither my calendar alerts. I have all the audio settings turned to "on". I even have the system sounds turned to "on" but they won't play (the sound when you take a pic or throw a card off the screen)... no sound on my game apps either. I really love this phone, but I'm so temped to go back to my old BB Curve. Has anyone else had this problem? Is it fixable or should I just a get a new Pixi?

Post relates to: Pixi p120eww (Sprint)

[#2 · Accepted solution]

Have you checked the ringer switch on the top of the device next to the power button? Do you see red showing; if so switch it in the opposite direction so you do not see red. The device is in vibrate mode in the position, and all sounds is disabled.

[#3]

OMGosh! THANK YOU!!!! The button isn't on the top near the power button it is on the side above the volume, on my phone. I had no idea what that was. It isn't labeled in any of the manuals or anything. Boy, do I feel dumb. lol