Bluetooth & WiFi

[#1]

Hi

Please can you help.

Recently got the new HP pre3, updated the os once the battery was charged.

Software version HP web OS 2.2.0

Very impressed with it compared to the palm pre.

However there are problems when I use the Plantronics 520 Voyager Bluetooth headset which works very well with my old palm pre.

While using the headset the conversation keeps cutting out, selecting the speaker keeps the conversation going then the phone will go back to the headset and the phone keeps doing this, does not want to stay in the preferred setting.

This incorrect operation is very frustrating, is there a fix available?

Kevin

Post relates to: HP Pre 3 (Unlocked EU)

[#2]

Using the pre3 today with the headset and it seemed to work untill....

Has anyone else experienced the black screen of death...

The pre3 locked up and it took a reboot to get it working again.

Come on hp what have you done?

Is there a support number I can call?

[#3]

Got a new bluetooth headset Saturday, same problems.

Then testing the headset from my pre3 sound kept cutting off, then turned off bluetooth, took a call and the black screen of death was upon me.

A reboot got the phone working again.

This is proving very problematic.

[#4]

Did you ever resolve your bluetooth issue with the Pre3? I'm having same problems with a Jawbone ICON and a Pre3.

Thanks

[#5]

This just came across the Internet tubes and I thought it might be of help for you guys: http://www.precentral.net/prevent-bluetooth-audio-stutter-webos-2-2

[#6]

Speedtouch

Many thanks for a great response. Unfortunately, that is not my issue, but I am going to try turning off wifi when I'm trying to use BT headset. The answer must be in there somewhere, but I wonder is there any chance of getting this addressed by Webos engineering.

ANy idea how I flag this - do I log a call in some particular fashion, or is it unlikely to be addressed because the Pre3 is now discontinued!!

Thanks

Coyzer

[#7]

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Coyzer wrote:

Speedtouch

Many thanks for a great response. Unfortunately, that is not my issue, but I am going to try turning off wifi when I'm trying to use BT headset. The answer must be in there somewhere, but I wonder is there any chance of getting this addressed by Webos engineering.

ANy idea how I flag this - do I log a call in some particular fashion, or is it unlikely to be addressed because the Pre3 is now discontinued!!

Thanks

Coyzer

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Darn.  I was hoping it would help some.  I'm not sure how to get it flagged other than you calling into HP Support and opening a support ticket with them.  You can start here: http://www8.hp.com/us/en/contact-hp/contact.html  and also here for live chat: http://kb.hpwebos.com/wps/portal/kb2/na/veer/veer/att/solutions/article/43473_en.html