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Visitor
HP TouchPad (WiFi)
larryzcl
Posts: 2
Registered: 01-04-2012
0

Could you help me find a relevant email address?

The touchpad I paid was a 32g touchpad on eBay, but what I received was a 16GB touchpad actually but with the message said 32GB on box. I emailed external.ceo-communication@hp.com and then they reply me that comments have been forwarded to the appropriate people within Hewlett-Packard for review. After that, I received a call told me to send some photoes to proof it. However, unfortunately, I lost the email address he left, just remember it started with "feedback." Could you help me find that email address? 


Post relates to: HP TouchPad (WiFi)

Tech Support
Pre Plus p100una (AT&T)
cygnusX1
Posts: 4,851
Registered: 06-26-2008
0

Re: Could you help me find a relevant email address?

I have looked in our system and it shows, according to the SN listed, it is a 32GB TP.

 

I will send you a private message with the info. you are looking for.

 

 

Visitor
HP TouchPad (WiFi)
larryzcl
Posts: 2
Registered: 01-04-2012
0

Re: Could you help me find a relevant email address?

Thank you for your help and I have send the photos to that email address.  Is this the address I can resolve this problem? 

Tech Support
Pre Plus p100una (AT&T)
cygnusX1
Posts: 4,851
Registered: 06-26-2008
0

Re: Could you help me find a relevant email address?

Your welcome.

 

Yes, that is the email address that will assist you in your issue. Your case is being monitored at HP WEBOS Corporate.