01-04-2012 06:43 AM
The touchpad I paid was a 32g touchpad on eBay, but what I received was a 16GB touchpad actually but with the message said 32GB on box. I emailed external.ceo-communication@hp.com and then they reply me that comments have been forwarded to the appropriate people within Hewlett-Packard for review. After that, I received a call told me to send some photoes to proof it. However, unfortunately, I lost the email address he left, just remember it started with "feedback." Could you help me find that email address?
Post relates to: HP TouchPad (WiFi)
01-04-2012 07:29 AM
I have looked in our system and it shows, according to the SN listed, it is a 32GB TP.
I will send you a private message with the info. you are looking for.
01-04-2012 09:00 AM
Thank you for your help and I have send the photos to that email address. Is this the address I can resolve this problem?
01-04-2012 09:18 AM
Your welcome.
Yes, that is the email address that will assist you in your issue. Your case is being monitored at HP WEBOS Corporate.