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Newbie
HP TouchPad (WiFi)
dcliff1
Posts: 1
Registered: 02-21-2012
0

Erratic touch sensors while charging

Hello all,

Has anyone experienced a problem with the touchscreen acting erratic while charging on USB [wall plug]?

Basically, whenever I use the touchpad while charging, the screen jumps.. I did a touch sensor diagnostic and it fails while charging but passes when its on battery.

Unfortunately its a refurb model and while its still under warranty, I'm on a round the world trip.. So warranty return could be difficult.

I'm going to try a complete factory reset using webOS doctor but thought I'd see if anyone else had this issue.

Cheers!

Post relates to: HP TouchPad (WiFi)

Moderator
HP TouchPad (WiFi)
speedtouch
Posts: 855
Registered: 08-11-2011
0

Re: Erratic touch sensors while charging

No, I have never heard of that particular issue before.  One thing you can try before Doctoring is a Full Erase from the Reset menu of Device Info.

Rob
HP webOS Ambassador for St. Louis
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