07-27-2011 11:35 AM
I've been noticing that anytime I add books to my Handle app, I get multiple copies displaying, almost as if I'm seeing a book per chapter. I can correct the display by deregistering, them reregistering the app, but the next time I get a new "book", the new book has multiple entries in the display. Thoughts?
Post relates to: HP TouchPad (WiFi)
08-10-2011 10:00 AM
Thank you for reporting this possible bug, I will pass this along to engineering group for review.
08-12-2011 11:34 AM
@oboise:
Have you seen this after the recent update to 3.0.2? Also, the Kindle app itself has received updates I believe. If you are still seeing duplicates for every book you add, I would like to gather some log files from you in addition to extra information, such as:
Do you have other Kindle hardware or apps on other devices?
Are these books on those other devices also?
How are you adding the books (website, kindle email, etc)?
Does it happen with free and paid books?
Have you tried resetting your device by going to Device Info > Reset Options > Erase Apps and Data, then signing back into your HP webOS Account?
To collect log files if needed, from Device Info:
Tap the menu in the top left hand corner, and choose Diagnostics
Then tap the next menu and choose Collect Logs
Tap Quick Log Create
Tap Email Log and send to address will be sent via PM if needed
Thank you,
TreoAide