Reply
Visitor
HP TouchPad (WiFi)
oboise
Posts: 5
Registered: 01-30-2010
0

Kindle duplication of books

I've been noticing that anytime I add books to my Handle app, I get multiple copies displaying, almost as if I'm seeing a book per chapter. I can correct the display by deregistering, them reregistering the  app, but the next time I get  a new "book",  the new book has multiple entries in the display. Thoughts?

 

 

 

 

 


Post relates to: HP TouchPad (WiFi)

Tech Support
HP TouchPad (WiFi)
Terabyte
Posts: 931
Registered: 04-08-2009
0

Re: Kindle duplication of books

Thank you for reporting this possible bug, I will pass this along to engineering group for review.

Tech Support
Pre Plus p100una (AT&T)
TreoAide
Posts: 1,030
Registered: 05-12-2009
0

Re: Kindle duplication of books

@oboise:

 

Have you seen this after the recent update to 3.0.2? Also, the Kindle app itself has received updates I believe. If you are still seeing duplicates for every book you add, I would like to gather some log files from you in addition to extra information, such as:

 

Do you have other Kindle hardware or apps on other devices?

Are these books on those other devices also?

How are you adding the books (website, kindle email, etc)?

Does it happen with free and paid books?

Have you tried resetting your device by going to Device Info > Reset Options > Erase Apps and Data, then signing back into your HP webOS Account?

 

To collect log files if needed, from Device Info:

Tap the menu in the top left hand corner, and choose Diagnostics

Then tap the next menu and choose Collect Logs

Tap Quick Log Create

Tap Email Log and send to address will be sent via PM if needed

 

Thank you,

TreoAide

Free chat support - www.hpwebOS.com/chat