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Contributor
HP TouchPad (WiFi)
GeekPeter
Posts: 37
Registered: 07-09-2011
0

The old Google Chat / Messaging APP Problem.

[ Edited ]

ok so i HAD google chat working er, for a while and now its back to broken, did the usual tests we all do, delete everything, redo, make sure its all 100% accurate blah etc and came to thsi weird result.

 

making a new google account and using that = failed, the email app logs in gets all the mail no problem but the messaging app just loads forever trying to sign in and does nothing, weird as both apps use exactly the same account details.

 

however i tried a different approach and it works, why it works is beyond me, i created a new chat account via the actual google chat client on the pc, you get an option to setup a new google account/mail or use an existing non google one, in this case i used a spare hotmail account, i then tied that hotmail account into my primary google email account via the google webpage account prefs, set it as the secondary email.

 

I clicked new account on the touchpad, selected GOOGLE, then just entered my hotmail email which id just linked in, entered the password, and whammo it instantly works.

 

I'd have to ask why? and why does the proper method fail using a real google email, i only have 1 google email and wanted 1 seperate for the touchpad so i didnt have to use the 1 i use everyday on the pc but ALL newly made google accounts just fail time after time.

 

any thoughts here?


Tech Support
HP TouchPad (WiFi)
Terabyte
Posts: 931
Registered: 04-08-2009
0

Re: The old Google Chat / Messaging APP Problem.

 I have not heard of this issue before. I know on my own TP I loaded the gmail account and my Google Talk worked with no issues. You say you got this working after deleting the account and re-creating the account again. This is standard troubleshooting procedure for an issue like this and it seems to have worked for you. This may have just been a one off glitch.

Contributor
HP TouchPad (WiFi)
GeekPeter
Posts: 37
Registered: 07-09-2011
0

Re: The old Google Chat / Messaging APP Problem.

it still doesnt work using the google email, deleted or otherwise, google chat will ONLY work when i add my hotmail details (secondary email on my google account) and not the actual google created email (primary mail), however the email app woudl always funtion with the google email flawlessly and only the messaging app would choke on the google email.

 

so now i have a sort of weird setup in my accounts list where the hotmail account/email is up for use by only the messaging app, i had to untick all the other options and just leave "Use Account With, Contacts ON, Messaging ON, and disabled Calendar/Email/Documents", but the google account/mail is used perfectly by every other app.

Regular Visitor
HP TouchPad (WiFi)
mdigirol
Posts: 5
Registered: 08-10-2011
0

Re: The old Google Chat / Messaging APP Problem.

[ Edited ]

I am now having the same issue. The account was working well earlier today, but when I got home I was getting the half green circle. I deleted the account, re-added it, restarted in between each step, and even turned off 2-step verification... all to no avail.

 

Thoughts?

 

EDIT: Also, I completely formatted the device... No dice.

 

EDIT 2: So now I am at work and GoogleChat is working again. Could this have to do with the network I'm on?

Regular Visitor
HP TouchPad (WiFi)
mdigirol
Posts: 5
Registered: 08-10-2011
0

Re: The old Google Chat / Messaging APP Problem.

Anyone? Could there be an issue accessing the Google servers based on some router setting?
Newbie
HP TouchPad (WiFi)
gwhelan
Posts: 1
Registered: 08-13-2011
0

Re: The old Google Chat / Messaging APP Problem.

Not working on my new Touchpad.  I can add the Google account, however buddies list is always empty.  Turned on Show Offline Buddies and still no users from Google Talk. Very frustrating, makes it hard to recommend this device when something soo simple is so difficult to get working.