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Contributor
HP TouchPad (WiFi)
rajaryanreddy
Posts: 11
Registered: 09-04-2011
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To Admin:Urgent :HP Touch pad repair -Item shipped -wrong carrier

[ Edited ]

I sent HP Touchpad for repair mentioning that left 3-4 inches of touchpad does not respond to touch . SRO#S1-511040772143 . i sent the touchpad for repair. The touchpad is sent back to me with out performing any repair. The repair center sucks. Too hard to believe can HP does like this.


Post relates to: HP TouchPad (WiFi)

Contributor
HP TouchPad (WiFi)
rajaryanreddy
Posts: 11
Registered: 09-04-2011
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Re: To Admin:HP Touch pad repair center is worst.Had never seen like this in life

requested for SRO again. sending back the device for repair for 2nd time . hope fully this time they fix it. Otherwise i dump the touchpad in dustbin and would never buy HP again in life

Contributor
HP TouchPad (WiFi)
rajaryanreddy
Posts: 11
Registered: 09-04-2011
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Re: To Admin:HP Touch pad repair center is worst.Had never seen like this in life

Administrator
HP Veer p160una (AT&T)
Anachronistic
Posts: 1,604
Registered: 11-10-2004
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Re: To Admin:HP Touch pad repair center is worst.Had never seen like this in life

Thanks for bringing this to my attention.  I've sent in a notice to make sure the device is repaired properly.

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5Ts: Five ways to get your HP TouchPad working again: http://www.hpwebos.com/5Ts
6Ts: Six ways to get your Palm webOS phone working again: http://www.hpwebos.com/6Ts
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Contributor
HP TouchPad (WiFi)
rajaryanreddy
Posts: 11
Registered: 09-04-2011
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Re: To Admin:HP Touch pad repair center is worst.Had never seen like this in life

i see the new SRO# S1-511047724723  created for sending back the device.  Will expect that it will be repaired asap.

Regular Visitor
HP TouchPad (WiFi)
MrScarface
Posts: 5
Registered: 08-29-2011
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Re: To Admin:HP Touch pad repair center is worst.Had never seen like this in life

Same thing happen to me for a defective camera.

Contributor
HP TouchPad (WiFi)
rajaryanreddy
Posts: 11
Registered: 09-04-2011
0

Re: To Admin:HP Touch pad repair center is worst.Had never seen like this in life

what was the problem with your camera?

Regular Visitor
HP TouchPad (WiFi)
MrScarface
Posts: 5
Registered: 08-29-2011
0

Re: To Admin:HP Touch pad repair center is worst.Had never seen like this in life

doesn't work.   wiil not turn on.

Contributor
HP TouchPad (WiFi)
rajaryanreddy
Posts: 11
Registered: 09-04-2011
0

Re: To Admin:HP Touch pad repair center is worst.Had never seen like this in life

web OS Support is helping customers .appreciated but repair center in Texas sucks.They are just sending the device with out repairing as-is

Contributor
HP TouchPad (WiFi)
rajaryanreddy
Posts: 11
Registered: 09-04-2011
0

To Admin:Urgent :HP Touch pad repair -Item shipped -wrong carrier

[ Edited ]

Not understanding what is ORS Carrier . The tracking number seems to be Incorrect. It looks like date and not the tracking number.

Admin ! quick help is required .The touchpad is not recieved and i am not sure where it is now?

=============

Dear Rajasekhar,
Your recent order S1-511047876721 with HP has been processed and a device has been shipped to you.

Your device had been shipped by ORS and your tracking number is 03102011.  To track your shipment, please refer to the shipper's website.

Do not reply back to this email address.  This is an unmonitored mailbox.  If you require support assistance, go to www.palm.com/support to locate the appropriate support department for your product