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Visitor
HP TouchPad (WiFi)
suckerpunch
Posts: 2
Registered: 08-25-2011
0

TouchPad Bluetooth issue

Hello all.

 

I seem to be having a problem with the TouchPad that I just purchased a little over a day ago. Whenever I attempt to turn on Bluetooth, all I get is the "Bluetooth is turning on ..." message and that's it. It never connects or does anything else. I have already attempted the 5T's but have not seen any results. I even updated to 3.0.2 using webOS Doctor. When I run the automatic diags, it shows that Bluetooth is working properly. Any idea on what the problem could be? I have yet to call the Butler service. I would appreciate any help, seeing as I intend to use the wireless keyboard accessory.

 

Thanks in advance.


Post relates to: HP TouchPad (WiFi)

Moderator
HP TouchPad (WiFi)
speedtouch
Posts: 855
Registered: 08-11-2011
0

Re: TouchPad Bluetooth issue

And you've verified your BT keyboard is in discovery mode?  Is this the official HP TouchPad BT keyboard?

Rob
HP webOS Ambassador for St. Louis
Come join us: St. Louis HP webOS Meetup
Follow me on Twitter: @STLwebOSMeetup
Visitor
HP TouchPad (WiFi)
suckerpunch
Posts: 2
Registered: 08-25-2011
0

TouchPad Bluetooth issue

It's the official keyboard and in discovery mode, it connects to my friend's TouchPad and everything.

 

It's just that my TouchPad's Bluetooth keeps cycling and just never turns on.

Moderator
HP TouchPad (WiFi)
speedtouch
Posts: 855
Registered: 08-11-2011
0

Re: TouchPad Bluetooth issue

Oh, I see.  I recommend you contact HP Support over the phone.

Rob
HP webOS Ambassador for St. Louis
Come join us: St. Louis HP webOS Meetup
Follow me on Twitter: @STLwebOSMeetup
Newbie
HP TouchPad (WiFi)
C_keo
Posts: 2
Registered: 12-19-2011
0

Re: TouchPad Bluetooth issue

Not to revive an old thread but if any one can shed some light on this topic, I have this same exact issue as well and am curious to see what the outcome of it was.

 

I've let it sit on "turning on bluetooth" for hours and still nothing. I've even webos doctor'd and updated to 3.0.4 without any luck, so im lead to assume that this is a hardware problem?

Moderator
HP TouchPad (WiFi)
WyreNut
Posts: 12,840
Registered: 10-20-2005
0

Re: TouchPad Bluetooth issue

Just as the OP was asked above, are you trying to pair with the HP keyboard, and are you sure it's in Discovery mode?  Does it have fresh batteries in it?  Have you told the touchpad you are pairing to a keyboard?  (There is a pick list that you can open to change it's focus from "audio device" to "keyboard").

 

Do you have another BT device around the house that you can attempt pairing to?  A phone perhaps?  This would prove at least the BT works correctly in the touchpad.

 

WyreNut

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Newbie
HP TouchPad (WiFi)
C_keo
Posts: 2
Registered: 12-19-2011
0

Re: TouchPad Bluetooth issue

the problem is I can't even get the touchpad to turn on its Bluetooth, whenever I click "turn on Bluetooth" it just sits at "Bluetooth turning on..." and just to clarify this is on the touchpad itself not on the keyboard or any other Bluetooth accessory. I just wanna know if there was a fix for this issue.