HP webOS Profile and Services

[#1]

I have been experiencing the broken Profile page for weeks now, and been reading forum posts concerning same for just as long.  The www.hpwebos.com/profile page is flat out broken; I can't get to it from any browser, on any computer, including from my TouchPad.

And why might I want to do this?  Because my credit card was canceled due to fraudulent activity before Christmas.  So, right now I can not change my payment method to the new card, which means I can't spend any damned money in your app store!

So, how about a fix, eh?

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HTTP Status 500 -

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type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.faces.FacesException: Problem in renderResponse: null
	com.icesoft.faces.facelets.D2DFaceletViewHandler.renderResponse(D2DFaceletViewHandler.java:294)
	com.icesoft.faces.application.D2DViewHandler.renderView(D2DViewHandler.java:159)
	com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:110)
	com.sun.faces.lifecycle.Phase.doPhase(Phase.java:100)
	com.sun.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:139)
	com.icesoft.faces.webapp.http.core.JsfLifecycleExecutor.apply(JsfLifecycleExecutor.java:18)
	com.icesoft.faces.context.View$2$1.respond(View.java:41)
	com.icesoft.faces.webapp.http.servlet.ServletRequestResponse.respondWith(ServletRequestResponse.java:167)
	com.icesoft.faces.webapp.http.servlet.ThreadBlockingAdaptingServlet$ThreadBlockingRequestResponse.respondWith(ThreadBlockingAdaptingServlet.java:36)
	com.icesoft.faces.context.View$2.serve(View.java:48)
	com.icesoft.faces.context.View.servePage(View.java:130)
	com.icesoft.faces.webapp.http.core.MultiViewServer.service(MultiViewServer.java:62)
	com.icesoft.faces.webapp.http.common.standard.PathDispatcherServer.service(PathDispatcherServer.java:24)
	com.icesoft.faces.webapp.http.servlet.MainSessionBoundServlet.service(MainSessionBoundServlet.java:160)
	com.icesoft.faces.webapp.http.servlet.SessionDispatcher$1.service(SessionDispatcher.java:38)
	com.icesoft.faces.webapp.http.servlet.ThreadBlockingAdaptingServlet.service(ThreadBlockingAdaptingServlet.java:19)
	com.icesoft.faces.webapp.http.servlet.EnvironmentAdaptingServlet.service(EnvironmentAdaptingServlet.java:63)
	com.icesoft.faces.webapp.http.servlet.SessionDispatcher.service(SessionDispatcher.java:55)
	com.icesoft.faces.webapp.http.servlet.PathDispatcher.service(PathDispatcher.java:23)
	com.icesoft.faces.webapp.http.servlet.MainServlet.service(MainServlet.java:91)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	com.palm.ws.console.iface.filter.SessionTimeoutFilter.doFilter(SessionTimeoutFilter.java:55)
	com.palm.prima.appdiscovery.filter.MaintenanceFilter.doFilter(MaintenanceFilter.java:96)
	com.palm.prima.appdiscovery.filter.CharsetFilter.doFilter(CharsetFilter.java:46)

note The full stack trace of the root cause is available in the Apache Tomcat/5.5.26 logs.

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Apache Tomcat/5.5.26

Post relates to: Pre p100eww (Sprint)

Post relates to: Pre p100eww (Sprint)

[#2]

HP is definitely aware of this, but I don't know when it will be fixed.

[#3]

I just tried it and it worked fine for me...?  I am using my old desktop PC right now, with FireFox version 5.0.

Are you located in the USA?

EDIT:  Just updated to FireFox 9.0, and still working fine.

WyreNut

[#4]

If you would like to change your credit card information then change it.

Launch App Catalog, go to preferences and update your credit card information.

[#5]

See this post: http://forums.hpwebos.com/t5/HP-webOS-Profile-and-Services/Can-t-sign-in-to-profile-or-restore-data-...

Issue should be resolved now.