HP webOS Profile and Services

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bigblockgt
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Pre p100eww (Sprint)
bigblockgt
Posts: 1
Registered: 05-11-2011
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Reset Phone - won't set up

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05-11-2011 06:45 AM

I deleted my contacts on my Palm Pre by using the DEVICE INFO > Reset Options. Now I can't get past the Create Palm Profile process, the phone want's to connect to my wi-fi. I can't turn that on.

 

I appreciate any response, thanks.


Post relates to: Pre p100eww (Sprint)

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Pre p100eww (Sprint)
patkosanke
Posts: 1,582
Registered: 06-30-2008
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Re: Reset Phone - won't set up

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05-17-2011 09:03 AM

The device needs to be activated to be able to create or sign into a Palm Profile. You will not be able to edit Wi-Fi settings during the Palm Profile setup process. You will need to contact your wireless service provider, activate the device, then you will be able to sign in or create your Palm Profile.

 

I hope this helps and have a great day!

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