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Palm TX
angeloc
Posts: 1
Registered: 08-19-2011
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hotsync problems

hi friends,

 

I am experiencing a lot of problems trying my first hotsync.

 

device: palm tx

mac g4 osx 10.5

(i tryed also with ibook g3 osx 10.4

and with G5 dual osx 10.4)experiencing the same problems.

 

i downloaded from palm support palm desktop mac 421Revd

connected tx to mac via USB

i installed desktop (it don't ask for an account)

hotsync was enabled 

"palm connect" and USB flagged

push the button on the cradle

after half minute tx displays a message:impossible to connectdevice-desktop.check setting and try again

(hotsync was set on Local and there is no hotsync user name)

I tryed again, i disconnected and reconnetted usb cable.

restarted the application, restarted my mac, reinstalled desktop many times, changed cable,

made soft and hard reset

probably tryed also other... always the same message...

 

I changed approach:

i took an old pc, installed on it a win xp pro

downloaded palm desktop for win

and...experienced the same problems...

 

one can think: the device is damaged!

 

hear me:

I use a pc of a friend of mine( win xp pro)

downloaded desktop for win

I installed the software , it asked me for an account and worked fine.

I installed on tx some applications without any problem...

it works fine!!!

 

unfortunately I need my tx have to works on my macs and at present,

i can't make it...

 

thanks in advance for any advice!

 

angelo

 

 


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