A short story with a happy ending (whew!)...
This morning after Hotsyncing last night, my Tungsten T5 experienced a Fatal Alert while exiting an application. Normally a tap on the on-screen Reset button fixes it, but not today. I depressed the Reset button in the back of the T5. After start-up, I was chilled to see the default Date/Time color scheme (I don't use the default color scheme), and the System Sounds were on (I always keep them off). I knew something was way wrong.
Sure enough, the Fatal Alert & Reset had caused my T5 to lose all of its preferences. Worse yet, although my 3rd party apps seemed to be all there, it wiped out their Serial Numbers and Activation Codes...all of them...so I was running "demo" or "guest" versions of everything. My DateBk6 preferences, icon and button assignments, etc. were gone, too. And VersaMail accounts were ~poof~ gone, too.
First thing I did (after some choice words) was to Hotsync. That was nice...but didn't fix anything.
Second thing was to pop in my Backup SD card. Several years ago, after this happened once before, I plunked down the $30 to purchase the Blue Nomad Security Suite including BackupBuddy VFS. (BackupBuddy VFS Personal is only $10, and there are other backup apps that are even free). I use a 256MB SD card exclusively for backups. While I admit to not using it as often as I should to run backups, when I do them I backup everything completely...all files and applications in the device's memory. And fortunately for me, I had just run a backup yesterday.
Running Backup from the card and selecting Restore, it ran through the Restore routine for about 5 minutes, then said it needed to Reset the T5 to complete the Restore. Indeed, after another tapping OK, the T5 restarted, and - voila! - everything seems to be back to where it was before the crash. All applications work, Hotsync is good, preferences are restored, and most importantly, I don't have to spend the next day and a half hunting down and entering all of my preferences, serial numbers, and worse yet...recreating all of my VersaMail accounts which it also obliterated.
This is the first time I have had to Restore a BackupBuddy backup from the SD card and from what I can tell, it worked flawlessly.
Moral of the story: if you value the information on your Palm, do NOT rely exclusively on Hotsyncing with your desktop to keep your data intact. Get a backup application and a Secure Digital card, and backup the -entire- contents of your Palm's memory on a regular basis. And do it now, while the waters are calm. After a severe crash and data loss, it's too late.
Post relates to: Tungsten T5
Message Edited by smkranz on 02-24-200709:32 AM
Message Edited by smkranz on 02-24-200709:32 AM
Message Edited by smkranz on 02-24-200709:32 AM
smkranz
Pre3 (AT&T) & TouchPad