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Visitor
Palm m505
m505userHB
Posts: 2
Registered: 12-14-2011
0
Accepted Solution

Palm M505 doesn't start

Hello,

After starting a new application (BelTime) I got the message "Fatal exception" and can neither restart nor reset the device. Wat can I do?


Post relates to: Palm m505

Moderator
HP TouchPad (WiFi)
Ridius
Posts: 1,167
Registered: 03-21-2007
0

Re: Palm M505 doesn't start

Hello m505userHB,

 

First, try performing a soft reset. For instructions on how to do that, grab a copy of the User Guide and head to page 229. Also, make sure you device is charged.

 

If that doesn't work, it's time to do a hard reset. That will erase all information on your device, but all the information you've synced to the computer will be restored on the next HotSync. Steps to performing a hard reset are on page 230 of the same User Guide

Ridius

Please do not send me direct messages unless I ask you to. Random Direct Messages asking for support will be ignored. Please post your question/help request in an existing forum thread or create a new one so that everyone can benefit.

If you like IRC, feel free to drop by #webOShelp on Freenode. I hang out in there quite a bit.
Visitor
Palm m505
m505userHB
Posts: 2
Registered: 12-14-2011
0

Re: Palm M505 doesn't start

Hello Ridius,

 

your advice did the trick, I can use my palm again (hard reset).

Thank you for your help.

Moderator
HP TouchPad (WiFi)
Ridius
Posts: 1,167
Registered: 03-21-2007
0

Re: Palm M505 doesn't start

You're welcome! Glad we got it working :smileyvery-happy:
Ridius

Please do not send me direct messages unless I ask you to. Random Direct Messages asking for support will be ignored. Please post your question/help request in an existing forum thread or create a new one so that everyone can benefit.

If you like IRC, feel free to drop by #webOShelp on Freenode. I hang out in there quite a bit.