Palm OS/WinMo Hardware

[#1]

I just got my Treo 755p back from Palm for warranty repair (they basically sent a refurb phone, which was theoretically nice, as the case is brand new), since it was refusing to boot, even after a hard reset.

I activate the new 755p, synch using the hotsync manager and the Palm Desktop app (all I sync is the agenda, contact & memos, no 3rd party apps) and it works fine for a day or so. Now, it suddenly is stuck on the Hotsync screen, as if I had connected the hotsync cable and pressed the button, which I didn't (the phone was with us, on the road).

I've already rebooted the phone (removed the battery), but once it boots up, it goes straight into the hotsync mode.

Any ideas? Thanks in advance!

Post relates to: Treo 755p (Sprint)

Post relates to: Treo 755p (Sprint)

[#2]

If you have access to your PC, to sync your data back to the Treo, try a hard reset.

The last step you can try is to clean the connector on the bottom of the Treo.

Remove the battery and wait for at least a minute to allow the Treo to power off completely.

Take a lint free cloth and dampen with alcohol. Clean the connector and allow the alcohol to dry before re-inserting the battery and powering on.

If this does not resolve the issue, you will need to have the Treo replaced.

For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/treo/755p/sprint/home/page_en.html

There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.