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Newbie
Treo 750 (Cingular)
AnnaFrancesca
Posts: 1
Registered: 10-04-2009
0

help!! ..keyboard doesn't work

Hello. my name is Francesca and I appeal to you because I bought a Palm Treo 750 in January and it doesn't work  very well.It is useful and functional, and I'm so delighted. But in the last two weeks the keyboard of palm is terrible!-- some letters do not work . What should I do? The smartphone is still under warranty. I change my phone? Awaiting your istruction.. 

Post relates to: Treo 750 (Cingular)


Post relates to: Treo 750 (Cingular)

Tech Support
Pre Plus p100una (AT&T)
cygnusX1
Posts: 4,852
Registered: 06-26-2008
0

Re: help!! ..keyboard doesn't work

You can try a hard reset to resolve the issue. The hard reset will erase all data on the device. Make sure you sync to the PC to backup your data.

Click on the following link to the kb.palm.com webpage for the article regarding reset procedures

http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887

 

If the hard reset does not resolve the issue, you will need to have the Treo replaced under warranty,

you can call the smartphone support line at 877-426-3777 to setup a repair.

 

For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/treo/750/att/home/page_en.html

There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Moderator
HP TouchPad (WiFi)
WyreNut
Posts: 12,843
Registered: 10-20-2005
0

Re: help!! ..keyboard doesn't work

Since the Treo 750 is a Windows Mobile phone, try viewing this link Francesca:

 

(cygnusX1 answers a LOT of posts here, and meant to give you this one!)

 

http://kb.palm.com/wps/portal/kb/common/article/43146_en.html

 

WyreNut

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