02-18-2012 03:41 PM
I don't know what has happened but my screen as gone blank except for the word"reset" at the bottom,know no matter what I do I can't get it to reset or start working..Any ideas
cheers
bob
Post relates to: Palm Z22
02-20-2012 09:31 AM
You can try a hard reset to resolve the issue. The hard reset will erase all data on the device. Make sure you sync to the PC to backup your data if possible.
Click on the following link to the kb.hpwebos.com webpage for the article regarding reset procedures
http://kb.hpwebos.com/wps/portal/kb2/common/articl
The hard reset will put the device back to factory settings. If it still will not work after the hard reset, the device needs repaired.
For reference purposes, click on the following link for the support page for your device on the kb.hpwebos.com webpage.
http://kb.hpwebos.com/wps/portal/kb/na/zire/z22/un
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.