05-27-2011 01:47 PM
May 12, 2011 I decided to upgrade Desktop 6.1 to 6.2 on my home Win 7 Desktop, the download and installation appeared to work correctly. Since I use the handheld daily (for everything) and backup at work and home every 2-3 days. I did not notice that the Calendar and Contact functions on my home desktop had disappeared for a few days. Normally at home I use the Desktop to make adjustments and additions to my data in other applications. I did not realize that Calendar and Contacts had dropped off the home PC, until I needed to update my calendar from notes at home..
I have tried to download the software and repair the installation. Still failed.
So after downloading ver 4.1.4, I uninstalled the 6.2 version. I was unable to find the installation program for the prior 6.1. Version 4.1.4, lacks what I had for my home desktop.
Post relates to: Tungsten E2
06-07-2011 06:03 PM
I use the Tungsten E2 & had upgraded to 6.2 (Access) OS. I had all filed backed up to another folder on the PD. I lost the DATE, ADDRESS, MEMOS & TO DO categories on the Palm Desktop. I tried to re-install 6.2 (the categories were still lost); I uninstalled 6.2 & installed 4.1 (but could not import files from my backed-up files).
The solution was to uninstall 4.1 (I used Windows uninstall) & to re-install 6.2. The missing categories were still missing. Right click on the Palm Desktop shortcut, click on Properties, click on Compatibility, put a check mark in the Administrator Box, click on Apply & click on OK. The missing categories returned including the data that was in them.
01-02-2012 03:00 PM
HI,
I am looking for help with my E2.
I cannot get my hand held data into the new version of Desktop for the contacts and calendar.
Plus, HP won't talk to me unless I drop them 24.95 which I may have to do.
Can you help or direct me to some help?
Thanks
01-02-2012 05:01 PM
01-21-2012 11:05 AM
Oh Happy Day! It worked.
I had to wipe out my computer and couldn't reload my Palm data. I did the same thing with uninstalling and reinstalling different versions of Palm Desktop. Every couple of weeks I would try again with no luck. Today I must have used the right Google search terms cause I ran across your post. I would never have figured out about clicking on the admin button.
Thank you, thank you! It's all back.
01-21-2012 11:07 AM