Reply
Regular Contributor
Treo 680 (Unlocked GSM)
antdude
Posts: 70
Registered: 07-21-2005
0

Loading up VersaMail freezes for a few minutes on an old Palm Treo 680.

[ Edited ]

Hi!

Does anyone know how to fix VersaMail's startup freezes that last for a few minutes? It is on my client's old Palm Treo 680. We already tried deleting e-mails, but that did not help. Also, he has a few POP3s and SMTPs accounts/setups.

Thank you in advance. :smileyhappy:

Tech Support
Pre Plus p100una (AT&T)
cygnusX1
Posts: 4,852
Registered: 06-26-2008
0

Re: Loading up VersaMail freezes for a few minutes on an old Palm Treo 680.

Try a soft reset first and see what happens.

 

Click on the following link for the reset procedure article on kb.palm.com.

http://kb.hpwebos.com/wps/portal/kb2/common/article/887_en.html

 

If the soft reset does not resolve the issue, try deleting all email accts. Setup each acct. separately and open Versamail after setting up each acct. and see if you have the same issue.

 

The last thing to try if all else fails is a hard reset.  The hard reset will erase all data on the device. Make sure you sync to the PC to backup your data.

Click on the following link to the kb.hpwebos.com webpage for the article regarding reset procedures

http://kb.hpwebos.com/wps/portal/kb2/common/article/887_en.html

 

For reference purposes, click on the following link for the support page for your device on the kb.hpwebos.com webpage.

http://kb.hpwebos.com/wps/portal/kb/na/treo/680/unlocked/home/page_en.html


There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Regular Contributor
Treo 680 (Unlocked GSM)
antdude
Posts: 70
Registered: 07-21-2005
0

Re: Loading up VersaMail freezes for a few minutes on an old Palm Treo 680.

Thanks cygnusX1. I might try these later, but the device is dying so it has other bigger issues to deal with.

Tech Support
Pre Plus p100una (AT&T)
cygnusX1
Posts: 4,852
Registered: 06-26-2008
0

Re: Loading up VersaMail freezes for a few minutes on an old Palm Treo 680.

You're welcome.

 

You can try ebay or the internet to find a replacement 680.