12-05-2011 07:40 AM
After years of troublefree use, quite suddenly my Palm Desktop (6.2.2) has lost all the usual menu items down the left column - except Media and Install. It starts in Media and I am totally unable to get at my Contacts, Memos etc.
I have restored my last backup (Saturday) to no effect and removed and reinstalled the Desktop - the crazy thing is that when I synchronised after reinstalling the desktop ALL the things missing (according to the Sync log) were sync'd successfully.
Anybody have any idea what might have happened or any wa\y of getting back the display of my menu items?
It is driving me crazy as all my contacts are currently un-get-at-able!
Post relates to: Palm TX
Solved! Go to Solution.
12-05-2011 09:58 PM
Click once in the gray area beneath the icons on the left side of the screen. Select Customize. Click each box to put a check-mark in each item to make that item's icon appear.
If that does not bring the icons back, see if you can at least access those functions of Palm Desktop through the View menu at the top of the screen
12-05-2011 11:51 PM
Tnanks for yourt prompt reply - I have, in fact, already ried that - however all the available 'Customise' options now shown are Media & Install - everything else has simply disappeared!
I have uninstalled and reinstalled Palm Desktop without success - all can think of is that an obscure MicroSoft .dll has somehow got corrupted - but which one? As everything else seems to be working fine!
12-05-2011 11:53 PM
Forgot to mention that nothing other than <Media> and <Install> is visible under the <View> menu either!
12-06-2011 06:35 AM
What OS is on your computer?
Try right-clicking on the shortcut for Palm Desktop, and pick "Run as Administrator".
If using Win7, try turning off User Account Control (UAC). You'll find this setting here:
Control Panel/Users/Turn off UAC.
WyreNut
12-06-2011 07:37 AM
WyreNut - Thank YOU - now running OK
I already had the UAC turned off - did that when I built the computer earlier this year, I had tried reinstalling the Desktop as 'Run as Administrator' and in Compatibility Mode but the one thing that I hadn't done was to run the installed program as administrator - duh!
This Palm Desktop program has been running flawlessly on this computer (and previous ones) right back to version 3 for several years - I simply cannot understand why it suddenly 'lost' it's 'Run as Administrator' setting - or maybe why it suddenly required it as I don't remember setting it when I originally installed the Desktop earlier this year?
Incidentally, since you asked, my computer is comprised of :
AMD Phenon II X6 1100T (6 core) 3.3Ghz - with liquid cooling
Asus Crosshair IV Formula SATA6 (USB 3.0) mobo
AMD Radeon HD6900 Graphics Card
8Gb RAM
Windows 7 Ultimate 64 (SP1)
2 x Crucial M4 128Gb SSD (C drives - system only) - RAID 1 config
2 x 1Tb WD Caviar (Black) spinners
Plus the usual other bits and pieces - all of the highest spec available when I built the computer last January.
Many Thanks
P.
12-06-2011 05:09 PM
Automatic updates from Microsoft are usually the culprit when something breaks for "no reason" in Palm Desktop...
Nice setup!
WyreNut