Reply
Regular Visitor
Pre p100eww (Sprint)
precalc
Posts: 4
Registered: 01-06-2010
0

Re: Even after 1.3.5.1 my Pre will not sync with Exchange

Interesting - we use Intermedia too. I agree it's ultimately a Palm issue since they claim to support 2003. I believe though it is also tied to 2003 since most other users seem to be fine with 1.3.5.1 (see also the discussion on precentral.net).  There are a bunch of other clients (such as Apple Mail) that don't support Exchange 2003 because of issues with that server.

 

We are transitioning to 2010 (still with Intermedia) within the next two weeks. Fingers crossed.... 

 

Visitor
Pre p100eww (Sprint)
cAsh777D
Posts: 2
Registered: 01-07-2010
0

Re: Even after 1.3.5.1 my Pre will not sync with Exchange

[ Edited ]
Contacted PALM and they had me remove the exchange account, reboot the phone and then reinstall the exchange account. It works fine now.
Message Edited by cAsh777D on 01-07-2010 01:22 PM
Regular Visitor
Pre p100eww (Sprint)
jlefebvre
Posts: 8
Registered: 07-13-2009
0

Re: Even after 1.3.5.1 my Pre will not sync with Exchange

that's great. i've removed account and restarted a dozen times and still doesn't work. i even erased everything on the phone and reinitialized and no success. when you say "reboot" you do mean restart, correct?

 

jeff

Regular Visitor
Pre p100eww (Sprint)
jlefebvre
Posts: 8
Registered: 07-13-2009

Re: Even after 1.3.5.1 my Pre will not sync with Exchange

just for fun, i removed my acct and added a colleagues who is on the same Exchange Server. his synced fine on my phone! so what could cause 1 acct to sync but not another one??
Regular Visitor
Pre p100eww (Sprint)
opensecret
Posts: 4
Registered: 10-04-2009
0

Re: Even after 1.3.5.1 my Pre will not sync with Exchange

I lost calendar during the 2010 glitch, then got it back with the manual fix, and it stayed fine after the maintenance update.  But yesterday I replaced my phone (because of an unrelated problem).  Now I've only got one--way sync.  Exchange to Pre works, but Pre to Exchange doesn't.  I tried deleting and reinstalling the account, and problem remains.  Contacts sync seems to be working in both directions, and mail is fine. 

 

I had calendar problems when I first got my Pre last June, and they eventually fixed themselves.  I'm hoping this one will too.

Regular Visitor
Pre p100eww (Sprint)
jlefebvre
Posts: 8
Registered: 07-13-2009
0

Re: Even after 1.3.5.1 my Pre will not sync with Exchange

Update, but still not working: Fly from Chicago to DC. While in DC the phone synced with Exchange Server calendar and contacts. Upon return to Chicago - NO sync. Also, created a brand new profile, but didn't work.
Regular Visitor
Pre p100eww (Sprint)
precalc
Posts: 4
Registered: 01-06-2010
0

Re: Even after 1.3.5.1 my Pre will not sync with Exchange

On my side, we transitioned over to Exchange 2010 (still using Intermedia) last week. Calendar and contacts are now back and everything is working smoothly. Others Pre users at our company are all happy as well. Still don't understand what happened before. It is possible that similar problems will come back again for me - I'll let you know if it does.