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sgl
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Pre p100eww (Sprint)
sgl
Posts: 6
Registered: 12-02-2009
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Some Google calendar entries not showing up on phone

[ Edited ]

On a couple of occaisions, I've had a whole day of Google Calendar entries not show up on my Palm Pre. Today, just this mornings entries showed up, but the two entries I have for this afternoon don't show up on my phone. I've tried syncing manually a couple of times. I've tried syncing over EVDO/Data only (turned off wireless). I've tried deleting an entry, re-adding it, and re-syncing and no joy.

 

What now?

 

UPDATE: So, once I got home I looked into changing to syncing via EAS. I didn't like some of the 'features' of that route, so I went nuclear. I deleted the gmail account from the Calendar application and re-added it. After syncing completed, I found my missing entries... So, anyone got any ideas of additional data to collect?


Post relates to: Pre p100eww (Sprint)

Message Edited by sgl on 01-12-2010 05:57 PM
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Pre p100eww (Sprint)
tagz
Posts: 1,052
Registered: 06-07-2009
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Re: Some Google calendar entries not showing up on phone

Seems like many issues like this clear up if you remove and add the account again. Not sure why, something gets screwed up though, usually after an update.
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sgl
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Pre p100eww (Sprint)
sgl
Posts: 6
Registered: 12-02-2009
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Re: Some Google calendar entries not showing up on phone

Deleting my gmail account and re-adding it does not clear up the problem, it hides the symptoms. What if it didn't work, do I reinstall the OS? I've had two occurences of this--none of last Friday's calender entries were in my calendar and yesterday afternoon's entries were missing. There is a root cause and it needs to be found and sorted.

 

I missed a meeting yesterday because my phone did not sync up with my Google calendar. This is a fundamental feature of of the Palm WebOS smartphones. Calendar syncing is a fundamental feature of all smartphones and a smartphone that doesn't do this is no longer smart.

 

Are there other people who have seen this symptom? Is there something I can do to _help_ gather data for the Synergy team to find the root cause?

Regular Contributor
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bwind
Posts: 55
Registered: 08-28-2009
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Re: Some Google calendar entries not showing up on phone

[ Edited ]
I've deleted and restored the Google calendar account on my Pre several times but I still can't see appointments that are more than 6 months old.  No support from Palm on this at all!  Things were fine prior to the 3.5 update.
Message Edited by bwind on 01-15-2010 03:54 PM
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Pre p100eww (Sprint)
patchandpaint
Posts: 1
Registered: 01-18-2010
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Re: Some Google calendar entries not showing up on phone

I have the same problem.  CAN someone  help or can PALM help US!!!
sgl
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Pre p100eww (Sprint)
sgl
Posts: 6
Registered: 12-02-2009
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Happening again! (was Re: Some Google calendar entries not showing up on phone)

I've lost this afternoon's appointments. Is there someone from Palm reviewing these posts? I will hold off on deleting/re-adding for the day. Reply to this message and let me know what I can get off the phone that might help. (I've been utilizing some of the tools available over on precentral.net, so I believe I can get any file off it you want.)
sgl
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sgl
Posts: 6
Registered: 12-02-2009
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Re: Happening again! (was Re: Some Google calendar entries not showing up on phone)

Update--I went into this afternoon's google calender to add SMS alert. Some time after that, the appointment re-appeared on my phone. WTF?