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Regular Visitor
Pre p100eww (Sprint)
benjambb
Posts: 6
Registered: 01-03-2010
0

The synergy feature does not check for updated pictures on facebook (possibly other sources)

The pre was awesome the first time it linked all of my contacts together and downloaded their info and pictures from my various accounts.  After having it for a couple of months I've noticed that my facebook friends have long since changed their account pictures, yet my phone does not realize this and re-sync with the account.  Supposedly the Pre does all of this cool background work to perform these syncs, whereas all I see is the same old original pictures.

 

Great idea .... Sad Bug 


Post relates to: Pre p100eww (Sprint)

Moderator
Pre p100eww (Sprint)
tagz
Posts: 1,052
Registered: 06-07-2009
0

Re: The synergy feature does not check for updated pictures on facebook (possibly other sources)

Have you tried removing the facebook account and adding it again. I know mine has been updating fine on its own without me doing anything. I know this cause everyone in my facebook list has been doing some sort of old photo theme and switching there profile pics to an older photo of them. And I had not really noticed till reading your post and looked in the Pre contacts and there all updated. I did not go over each and every one, but from what I can tell background syncing is working for me. Also make sure your running the most current os 1.3.5.1 .
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Regular Visitor
Pre p100eww (Sprint)
benjambb
Posts: 6
Registered: 01-03-2010

Re: The synergy feature does not check for updated pictures on facebook (possibly other sources)

I had not tried removing because I really did not want to have to go back through and link profiles that did not link automatically since I have over 500 facebook contacts alone.  However, I did this with Facebook and LinkedIn and it resolved the issue.

 

While resolved, it is still disappointing that I will have to spend hours re-linking profiles when the Palm Pre is a device that is supposed to save user's time, not take it away.