As with most problems that occur on a Palm PDA, it is either software or hardware related and we have to determine which one.
Best method is to first make a complete backup of your unit to your SD card using the free "NVBackup" (available from http://www.freewarepalm.com) After the backup is complete, Hard Reset the unit, then test to see if full functionality returns.
To perform a Hard Reset:
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
DO NOT HOTSYNC YET! Test the unit before reinstalling any software. If the unit works correctly, your problem is being caused by a "drug interaction" of software - maybe one rogue program, or a combination of several. You'll have to reinstall the third-party programs one or a few at a time to find the problem one. To avoid re-installing a software issue, rename your /Backup directory in your Palm folder (on a PC it's found here: C/Program Files/Palm(One)/"your HotSync ID name truncated"/Backup) to something like "/BackupOLD". Now perform the HotSync, choose your HotSync name you've been using, and all your PIM data will return, but not the third-party programs. Test for functionality again. If all is good, start installing the old programs from your /BackupOLD directory one (or a few if brave) at a time.
If the unit does not work after a Hard Reset is performed correctly, then it may be Hardware-related. (If it's a connection problem via either BlueTooth or Wifi, be sure nothing has changed on the unit you're trying to connect to!)
Hope this has helped,
Wyrenut
