Good Afternoon!
I have a Windows ME Desktop Computer and a "Zire 21 Palm Desktop" device.
Yesterday our "Zire 21" Device failed to Hotsync the information into our computer. The computer was working fine, but the device is unable to Hotsync into the Computer. The Problem was that the Hotsync stalled and freezed completely. We eventually gave up and unplugged it and after a while the battery died.
We recharged the battery. Now when we plug the Device in it says "Connecting to the Desktop Using Cradle/Cable", and then comes up with "The Connection Between Your Handheld Computer and the Desktop Could Not be Established Please Check Your Setup and Try Again", even though it's all plugged in right.
Another thing that happens is that inside the Software Program, the Program on the computer works, but the menu for "Hotsync" has the options blank- you can't highlight them (Unlike the menu selections for "Help", for example).
