12-19-2008 07:45 AM - last edited on 12-31-2008 05:31 AM
A frequent cure for many Hotsync problems is to perform a clean uninstall, and then a reinstall, of the Palm Desktop software. This involves more than just using the Add or Remove Programs utility in the Windows Control Panel.
This thread contains the detailed instructions for performing a clean uninstall on Windows XP computers:
http://forums.palm.com/palm/board/message?board.id
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