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Visitor
Visor Platinum
bkobart
Posts: 2
Registered: 12-14-2009
0

Old VisorPlatinum Palm Desktop 4.0.1

This is my second time requesting help re: this problem and received no response but it my be due to a lack of info on my

behalf.  I am a "New Be".

 

I have a Visor Platinum - Windows XP OS USB Cradle and can not HotSync.

Batteries failed and the Visor crashed.  I reinstalled the Palm Desktop 4.0.1 and reset the Visor.

 

I have entered addresses on  Palm Desktop 4.0.1 and I have entered addresses on the Visor.

My name appears on top right corner of the Palm Desk and on the top right corner of the Visor.

When I click the button on the cradle the PC chimes and a message appears asking "if I would allow access to Outlook address book" I click "YES".  The PC show it's synchronizing and the Visor shows it's synchronizing . . . but nothing transfers!  Does anybody have any ideas.

 

Thanking you,

Bill

Post relates to: Visor Platinum

Moderator
Pre p100eww (Sprint)
AlanG
Posts: 6,842
Registered: 11-17-2004
0

Re: Old VisorPlatinum Palm Desktop 4.0.1

Hello Bill.

 

Did you check the HotSync log for error messages that might be a clue to what is going on?  Click the HotSync Manager icon in the Windows system tray and then select View Log.

 

Alan G

 

Editor, SmartphoneFanatics.com
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6Ts: Six ways to get your Palm webOS phone working again: www.palm.com/6Ts.

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