After a lot of frustration and some blue screens trying other methods, it worked for me...
HP p6675uk - 2 x dual core - Windows 7 64-bit
Downloaded Palm Desktop 6.2 and installed it, but skipped the hotsync.
Installed a Buetooth dongle - I used a dirt cheap one - the Dynamode BT-USB-M2
It did not install properly, but I ran the Troubleshooter and Windows found the updated driver (CSR is the maker)
Then the dongle kept dropping out - a yellow exclamation mark on the icon in the Devices and Printers window.
Then I ran services.msc (Start - Run - type in "services.msc" - OK) to discover that the bluetooth service wasn't running! Enabled it in automatic mode.
Opened Bluetooth properties and made the dongle discoverable.
On the Palm, started Bluetooth and made a new trusted connection to the PC.
On the Palm set Hotsync to use the newly created Bluetooth conection
On the PC opened HotSync Settings → Connections to use Bluetooth only
Start Hotsync from the Palm.
That worked!
Tried again, got the “can't connect being used by another program" error message on the Palm.
Looked in Devices and Printers, the yellow exclamtion mark was back. Experimented and found an answer that works reliably for me.
Now I have a routine:
After Windows start-up, when I want to run Hotsync, open Devices and Printers. Bluetooth has the exclamation mark.
* Open the Device Manager. Open the Bluetooth device. In the Driver tab, disable the driver, click OK. Go back in, enable the driver, click OK. Look again at the Devices and Printers window:
1. Exclamation mark gone. Switch on Palm, Palm appears in Devices screen, run Hotsync. Goto End
2. Exclamation mark there. Remove dongle, replace dongle
2a. Exclamation mark gone, goto 1
2b. Exclamation mark returns, goto * above
End - It worked, I'm happy.
Post relates to: Tungsten T3
