Windows HotSync

[#1]

I am trying to export (Synch.) my contacts on my Palm Z22 to Outlook 2003 but am unable to do so. I can synchronise all my other elements on my Z22 but contacts steadfastly refuses to work. I have aWindows XP professional platform. I have downloaded and installed the latest version of the software and have even uninstalled and re-installed the original software on the CD.

I have checked the Z22 to ensure that I have enough memory left - which I have as only 50% used.

I have a large contacts list which I desparately need to transfer to my Outlook 2003 at work.

Anybody any ideas please?

Stuart

Post relates to: Palm Z22

[#2]

There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.

http://www.pimlicosoftware.com/dbfixit.htm

To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.

After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.

For reference purposes, click on the following link for the support page for your device on the kb.hpwebos.com webpage.

http://kb.hpwebos.com/wps/portal/kb/na/zire/z22/unlocked/home/page_en.html

There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.