Windows HotSync

[#1]

I run my Palm Tungsten E (bought in 2005) using the HotSync Manager 4 with no problem.

I just got a new HP laptop and attempted to install the HotSync Manager, the disk didn't have the software to do the install.

I downloaded HotSync Manager 7.0.2 in an attempt to resolve the problem. The result is the same - the HotSync doesn't run and NO error message to tell me what the problem may be!

Has anyone had any success in running a successful HotSync the Tungsten E on Windows.

Post relates to: Tungsten E

[#2]

Update: I am installed the Palm Desktop (by Access) version 6.2.2 off the Palm support site, since it was created to be compatible with Windows Vista.  I've been told software that will run Vista should be able to run Windows 7.

Also, I checked both firewalls: Windows 7 and Norton 360 to insure that the "HotSync Manager Application" C:\Program Files (x86)\Palm\Hotsync.exe are allowed!

FYI - I just noticed that the HotSync Manager 7.0.2 doesn't list the USB connection option?  Which is how I am connected to my laptop.

Although the HotSync Manager HELP screen states: 

The Connections  page displays all available ways for your device to connect with the desktop. The connections displayed are those that are supported by your desktop. USB, Network (TCP/IP), and Serial connections are always displayed. Bluetooth, Wi Fi, and Infrared are displayed if the computer has the hardware capability.

What can I do to get the connection option of USB?

Message Edited by jaynelwells on 01-14-2010 04:01 AM

[#3]

As mentioned in many other threads, there is no way to sync normally to any 64 bit OS via the USB cable included with PalmOS devices.  There is no USB driver available anywhere that will allow this action to work.  (When I state "normally", I'm referring to those users who have reported installing "Virtual XP" to the higher-end version of Win7 seems to provide this ability!)

The regular workaround is by syncing via a wireless method.  This includes IrDA, BlueTooth, or Wifi.  Your T|E has only IrDA.

Please see my response to your other post in this section.

WyreNut

[#4]

I have a Tungsten E2 and once I set it up with a bluetooth connection, it works just fine.

[#5]

I like many others have moved on and I am running Windows 7-64 bit on a workstation without IR or Bluetooth.  I also have a Tungsten E and have a few questions about syncing before I invest any more time and resources in work arounds.  If I set my workstation up for IR and go down the IR path will I be able to sync my Outlook 2007 Contacts and Calendar?  What exactly do I need to do.  So far I installed the palm 6.2 software.  Besides working through the IR issue with my workstation, are there any other software additions that I should be aware of?  Thanks.    

[#6]

You should not need any additional software besides Palm Desktop 6.2, Microsoft Outlook, and whatever software/drivers are associated with your IR/Bluetooth solution. These 3 components are all that is needed whether you use Bluetooth or IR.

Hope this helps,

TreoAide

[#7]

I have read alot of the posts regarding hot sync problems with Windows 7.  I have a Tungsten E and Windows 7 64 bit, home edition.  If I understand correctly, only IR will work as a means of hot syncing.  No bluetooth and I don't have the higher end Windows for virtual XP mode.  As I am fairly tech ignorant, my question is how do I go about setting that up.  I followed the suggesting of trying to get an IR adapter, but had trouble finding one online.  Does anyone have any suggestions?  Is it something you plug into the USB port?  Thanks for any help!

[#8 · Accepted solution]

I also have a old Tungsten E and now a new laptop with Windows 7 64 bit. I finally figured out how to sync so here's my story.
Already stated it only works using IR, so I bought a MOSCHIP 7780 USB infrared adapter (www.conrad.nl) and downloaded the right driver win7-64 from www.moschip.com and installed the IR adapter.
I downloaded Palmdesktop 6.22 including hotsync 7.02. I also had to download and install an extra conduit for Outlook2007 which I'm running.
Next: setting up the hotsync for my Tungsten E account. First making an user account. This is a bit tricky as this is not the username under network setting but the name that appears in teh top right of the screen if you sync. I also had to unassign my password as I got serious trouble when the sync asked for a password although I never had a password setup in my Tungesten E. Go to prefs - security - and unassign your password.
Then in the hotsync manager filling in what to sync (Outlook contacts, calender etc). And then setting connection sto Infarred AND Network!
Then setting up the connection, placing my USB IR adapter close to the IR of mt Tungesten E. Next going to prefs, connection and I thought selecting IR to PC/handheld but later that turned out to be wrong, so I created my own custom connection "IR Paul" and set connect to PC and via Infrared.
Next to prefs - network - service untitled, username in my case "psalverd", password "prompt" and connection to IR Paul. Done
Then tab the star on the PDA but cancel immediatelt as the Tungesten E then although you set it up to connect with IR tries to connect usnig a cradle/cable. Yo see the Hotsync menu on your PDA saying "last hotsync date-time" using IR Paul. Her tab the Hotsync icon in the middle of the screen adn the hotsync will now run. On your PC a window will open that indicates the progress of your sync, will soon ask for a password (none) and then the really sync begins.

Hope my story will help somebody else. As I'm not a very literate PC users this might not all be correct but it worked for me.

[#9]

Thanks, this solution worked for me.  It is important to note that you have to follow paul71666's instructions all the way to the bottom of his post.

I was able to purchase a Syba SD-U1IRDA-NM USB Fast Infra-red Adapter for $11.70 (plus shipping) from Amazon.  This adapter has MOSCHIP 7780 IrDA hardware and the Windows 7 64-bit driver installed automatically when I plugged it in.