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Newbie
Palm Z22
peterv
Posts: 1
Registered: 02-18-2012
0

duplicate names for calender, contacts note pad and memos when hotsync starts

I have a Z22 and windows WP home. On the last hot sync it stopped and froze on the calender part of of the hotsync. I noticed that the files to be sync where all displayed in duplicate in the hot sync window. I reloaded Palm form the original disc twice and saw that my name was still in the user name and the hotsync window still showed the duplicate line entries to be synced. I cannot hotsync without freezing on the calender line.

 


Post relates to: Palm Z22

Tech Support
Pre Plus p100una (AT&T)
cygnusX1
Posts: 4,855
Registered: 06-26-2008
0

Re: duplicate names for calender, contacts note pad and memos when hotsync starts

There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.

http://www.pimlicosoftware.com/dbfixit.htm

To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.

After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.

 

There is a user manual on the website in PDF format if you need assistance with how to use the program.

 

For reference purposes, click on the following link for the support page for your device on the kb.hpwebos.com webpage.

http://kb.hpwebos.com/wps/portal/kb/na/zire/z22/unlocked/home/page_en.html


There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.