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Regular Visitor
Pre p100eww (Sprint)
BucketOfTruth
Posts: 7
Registered: 12-10-2006
0

Automatically sync IMAP subfolders on the PRE?

I do server-side filtering of incoming emails into a couple dozen subfolders.  I have marked the subfolders as "Favorites" with a star.  I can see emails in the subfolders, but to receive new emails to them I have to sync manually.  I was under the impression that marking the subfolder as a favorite would sync it automatically.  Is there any facility for IMAP subfolders to sync automatically like the Inbox?

 

Our server is Courier-MTA 0.60 and IDLE is on.  LMK if I can provide more info.


Post relates to: Centro (Sprint)

Tech Support
Pre p100eww (Sprint)
HardBeatZ
Posts: 6,154
Registered: 07-13-2007
0

Re: Automatically sync IMAP subfolders on the PRE?

Currently the device can only sync the inbox. I know this seems like a pain, but it is primarily set up to conserve battery power and not have the device pulling down hundreds of emails. I can't speculate whether this will be changed with future updates. I can include myself in hoping that it does because I do a lot of filtering myself also.

Marking a subfolder as a favorite only puts it at the top of the default view. I will double check myself on making sure that there is no way to automatically sync sub folders, but as far as I am aware that is the case.
6Ts: Six ways to get your Palm webOS phone working again: http://www.palm.com/6Ts
Regular Visitor
Pre p100eww (Sprint)
BucketOfTruth
Posts: 7
Registered: 12-10-2006
0

Re: Automatically sync IMAP subfolders on the PRE?

From the Preferences & Accounts page I get the impression that "Smart Folders" means folders that are automatically synchronized.  What does it do when I select "All Flagged" to ON?
Tech Support
Pre p100eww (Sprint)
HardBeatZ
Posts: 6,154
Registered: 07-13-2007
0

Re: Automatically sync IMAP subfolders on the PRE?

When you turn all flagged on you can see all of your flagged folders in one inbox without anything that is not flagged.

I hope I am making that clear, I'm trying to word it as best as possible

For instance

Folder A - flagged
Folder B - not flagged
Folder C - flagged
Inbox

If I look in inbox I'm going to see my inbox. If I look in the all flagged "inbox" I will see folder a and folder c and not folder b, but it will still have to manually synchronized.
6Ts: Six ways to get your Palm webOS phone working again: http://www.palm.com/6Ts
Regular Visitor
Pre p100eww (Sprint)
BucketOfTruth
Posts: 7
Registered: 12-10-2006
0

Re: Automatically sync IMAP subfolders on the PRE?

Thanks for the clarification.  It's too bad that the Pre's default email app uses so little of the of the available IMAP capabilities.  As for the battery usage problem, that should be up to the individual user to make the choice.  I synchronized 25 folders with ChatterEmail and burned through 2 full batteries a day.  However, I had email capabilities beyond what any iPhone, gPhone, or Blackberry could offer.  Other people in our organization were jealous when I flexed my IMAP muscle.

 

In a related note, I saw that ChatterEmail's author has moved on to Android development so I guess he's out of the game.  Are there any IMAP apps in development that aren't artificially crippled like the Pre's default app?

Tech Support
Pre p100eww (Sprint)
HardBeatZ
Posts: 6,154
Registered: 07-13-2007
0

Re: Automatically sync IMAP subfolders on the PRE?

Palm has logged this in its software issue tracking system. We endeavor to continuously improve our software quality and thank you for bringing this to our attention. We are grateful to the community and will evaluate options based on customer feedback and software best practices..
6Ts: Six ways to get your Palm webOS phone working again: http://www.palm.com/6Ts