Wireless Email

[#1]

Hello. Ever since updating to 1.3.1 my POP email account no longer stays in sync with the server. Previously mail deleted on the server would disappear from the inbox, but since 1.3.1 the mail just sits on the Pre forever until it is manually deleted. On precentral it appears others are having this problem as well. Anyone know a solution? The program still works but it is bogged down by the huge amount of email so it cuts into the functionality.

Post relates to: Pre p100eww (Sprint)

[#2]

I am having the exact same issues. Hopefully someone can figure this out!

[#3]

me 3

[#4]

I had an online chat with Palm this morning about this issue. At first they seemed to think I just didn't understand how POP works. I was finally able to get through to them that this worked one way since the summer, and another way post-update. They said they are escalating to the engineers, and would get back to me within 48 hours. 

If it happens, will report any and all results. 

[#5]

My experience is that they are not all that great on getting back.

Hopefully you saved the reference number.

Doesn't mean. they won't fix it though.

But we might have to wait for a new release.

[#6]

Agree on all points. I will be surprised if I hear back, but at least now they know of an error and hopefully with 1.3.2 it will magically come back.

I hate to sound overly-dramatic, but for such a small thing it has really made my user experience deteriorate. Email while away from the desk is a big use of my Pre. 

[#7]

Try totally removing your yahoo email account from the phone via remove account. Be sure and remove calendar, too. Reboot phone, then log into your yahoo email. It will automatically set the settings and sync it with yahoo. The only problem I am still having is incorrect password for yahoo account (the calendar) or login credentials rejected tap phone to update password (email). The rejecting the credentials has always been a issue on my phone with Yahoo. Funny thing is my gmail account works just fine! What is up with that?

[#8]

Me 4 .... I had a long and frustrating chat session with Palm support this morning ... they insisted that what we had before with the Pre syncing with the server ( i.e. emails deleted on server were automatically deleted on the Pre) was wrong and now the system is working correctly ... you have to manually delete from the Pre.

This makes no sense ... it's a backward step. So much for synergy!

[#9]

that is simply BS

[#10]

That just can't be right. I've had a Treo for years and it has always functioned this way. I got my Pre the day it was released and also always functioned this way. Doesn't make sense any other way. Who did you call?