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Visitor
Pre p100eww (Bell)
watersoup
Posts: 3
Registered: 12-21-2009
0
Accepted Solution

Lost Data-services

Hi folks !!!

 

I had this palm pre for more than 2 months never had any issues with the unit itself other than Bell service itself.

I lost my Data-connection for past 2 weeks, took it to the Bell service, unfortunately the person (bell agent) from whom I bought the deal, is pretty lousy in supporting. Contacted Bell, asked me to take it to nearest service locations of Bell, I was promised that my phone  will be repaired or replaced within a week. It 2 weeks now and Ihavn't had a luck. 

 

Did anybody of you faced the same problem or issues with palm-pre (lemon) peice.

 

Thanks,

Watersoup 

 


Post relates to: Pre p100eww (Bell)

Tech Support
Pre 2 p102una (Unlocked NA)
thetreoguy
Posts: 1,605
Registered: 12-22-2006
0

Re: Lost Data-services

[ Edited ]

Hmm this is odd...

 

You're saying that you have lost data services on the Pre but does the voice services still work?  Getting signal and able to make calls?  Haven't hit the limit of the data plan yet?  Please breeze throught this KB article to see if it can resolve your issue:

 

http://kb.palm.com/wps/portal/kb/common/article/20850_en.html

 

Another thing is could you try ##evdo# on the dailer to see with the data services are set to hybrid and then save??  Sometimes this helps. 

 

Message Edited by thetreoguy on 12-21-2009 02:31 PM
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Visitor
Pre p100eww (Bell)
watersoup
Posts: 3
Registered: 12-21-2009
0

Re: Lost Data-services

Fortunately,

 

I have unlimited datacoverage, through my employee plan. So it shouldn't matter. It does show EV but does not connect to any of the sites nor does it update the emails.

 

 hmmm wait I was in developers mode which I enabled before going into preferences on the dialer.

 

Yes indeed it has been solved, the Bell service sucks... beleive me.. I took to the service centre there an so called expert fiddled with my cell phone and pulled out a repair order...

 

 

hurray !!!

problem solved.. no need to lick to bell ppl !!! 

 

Newbie
Pre Plus p100una (AT&T)
naejnz
Posts: 2
Registered: 09-18-2010
0

Re: Lost Data-services

same thing has happened to my phone. called Sprint and Palm to trouble shoot. no resolution yet
Newbie
Pre Plus p100una (AT&T)
naejnz
Posts: 2
Registered: 09-18-2010
0

Re: Lost Data-services

I don't have anything in the top right corner, i.e., EV, H, etc.