Wireless Providers

[#1]

Don't know where to get help. Ever since I got this phone, if I try to go to the Internet or MSN Messenger or check email, I get "Dialed: 0 #777 Dialed from Mobile No modem at above number."

If I go into settings, reenter the #777, renter the password (vzw), hit advanced, then ok, close everything out, then try the Internet again, everything is okay, but only for that session. If I disconnect, I can't get online again.

I called Verizon a long time back, they said it was Palm's fault, that no one could get on the Internet. I upgraded the firmware here, thinking that would solve it, but it hasn't. The upshot of it is I'm getting a new phone, a non smartphone. I'm fed up, no support, Verizon was less than helpful, and I really don't see any help here either. Is this an issue? Does everyone have this problem? Or is it just me? It seems pretty unacceptable to have a smartphone that can't connect to the Internet unless you reset the modem every time.

Post relates to: Treo 700wx (Verizon)

[#2]

Duh, sorry. I went to Verizon's website and it says right there what to do. If anyone else was having the issue, what you do is go to Start, Settings, Connections, Advanced, click "select networks," and be sure both say "My ISP." I had some other setting in the bottom.

Odd, when I called Verizon about the problem, they never told me about that. Maybe it was so obvious and simple that it was right under their very noses. I used to have "dialing rules" set up also. I happened to do a hard reset, and now notice that dialing rules is no longer selected. If you have dialing rules checked, don't. Not if you were having the same problems I was, anyway.

Hope this maybe helps for someone other than myself, LOL.

[#3]

Thanks so much for the info, it fixed my connection problem right up

Post relates to: Treo 700wx (Verizon)

[#4]

Thank you, the simple two step solution worked for me also.  It has been a few years since you posted, but the two steps still work!