Wireless Providers

[#1]

Hi all,

I was given 1800 350 535 as a support number for Palm Australia. After three days of calling it from a landline and getting nothing but a busy signal, I called from my mobile and discovered it was disconnected. I attempted to get some help from the online chat, but they won't help me if I'm not in America!

I'm really hoping that you guys can make some suggestions.

I'm with Optus, and when I asked them for help, they provided me with a document full of settings, but told me to call Palm to work out where to put each of them. (Less than helpful).

I'll post the contents of the 'Generic Settings' PDF below, could someone PLEASE walk me through what I need to do to apply these settings to my Treo Pro, so that I can get the internet functioning on the phone?

Many Thanks

Deb

OPTUS GENERIC SETTINGS

E-Mail Options

There are 2 common ways to view email with a GPRS device: Email Client or Wap Email. Both

require an email account with an email provider be established. The settings for this account will be

required to continue here.

Required info from Email Service Provider:

1. email address

2. email account password

3. incoming mail server type – (normally POP3)

4. incoming email server name (for Optus customers enter mail.optusnet.com.au)

5. outgoing email server name (for Optus customers enter mail.optusnet.com.au)

Internet

1. Dial up number: *99#

2. Access Point: internet

3. Preferred/Alt DNS: 202.139.124.225

4. Initialisation String: +cgdcont=1,"ip","internet"

Live TV

Check http://www.optuszoo.com.au/ for compatible handsets

1. Proxy: yes

2. Host Address: 172.22.1.2

3. Port: 554

4. Default Access Point: wap.optus.net.au

5. Lowest UDP Port: 6970

6. Highest Port: 32000

7. Navigate: Zoo, Entertain Me, TV, Live TV

Optus MMS

1. Home page: http://mmsc.optus.com.au:8002/

2. Primary Proxy: 61.88.190.10

3. Port for WAP 1 handsets: 9201

4. Port for WAP 2 (newer) handsets: 8070

5. APN: mms

Optus Zoo

1. Homepage: http://networker.optus.net.au/wap/index.wml

2. APN: Postpaid – wap.optus.net.au ????Prepaid – prepaidyesoptus

3. Gateway/Proxy IP Address: 202.139.83.152

4. Port for WAP 1 handsets: 9201 - non secure 9203 - secure

5. Port for WAP 2 (newer) handsets: 80702

Post relates to: Treo Pro (Unlocked)

Post relates to: Treo Pro T850U (Unlocked)

[#2]

Okay, might not be perfect, but I just found this on a Facebook site.

It's for a different carrier, but by changing the carrier name, I was just able to log onto the internet - Hallelujah!

GPRS Settings for windows mobile: -

Select Start => Select Settings => Tap icon Connections => Select Advanced => Select Select Networks
In the text of “Programs that automatically connect to the Internet should connect using” Select New
In the box of “Enter a name for these settings:” enter TATA DOCOMO INTERNET
Come back to the menu of Advanced => Select Select Networks => Select Modem, and then "New”
In the box of “Enter a name for the connection:” enter TATA DOCOMO INTERNET
In the box of “Select a modem:” Select Cellular Line (GPRS)
Tap “next” 
In the box of “Access Point Name:” enter TATA.DOCOMO.INTERNET
Tap “next” 
Username: - Leave Blank

Password : - Leave Blank 
Domain : - 
Tap Finish 
Tap Proxy Settings 
Select “This network connection to the internet” & “This network uses a proxy server to connect to the Internet”
Tap Advanced : - 
HTTP : -
WAP : - 
Secure WAP : -
Socks : -
Tap OK 
Tap OK.