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Newbie
Pre Plus p101vzw (Verizon)
Pattyk
Posts: 3
Registered: 01-21-2012
0

Blank screen-can't power up.

Battery is supposedly charged. Tried 6Ts on WebOS. Tried rebooting trick. Nothing is working to power up the Palm Pixi. Twice we got the "Palm" light to come on very briefly...never staying on.


Post relates to: Pre Plus p101vzw (Verizon)

Newbie
Pre Plus p101vzw (Verizon)
Pattyk
Posts: 3
Registered: 01-21-2012
0

Battery charge

Can the battery charge if the phone is turned off?


Post relates to: Pre Plus p101vzw (Verizon)

Moderator
HP TouchPad (WiFi)
speedtouch
Posts: 855
Registered: 08-11-2011
0

Re: Battery charge

[ Edited ]

Pattyk wrote:

Can the battery charge if the phone is turned off?


Post relates to: Pre Plus p101vzw (Verizon)


Yes, but normally the Pixi will eventually boot up after it's reached a certain charge level.

Rob
HP webOS Ambassador for St. Louis
Come join us: St. Louis HP webOS Meetup
Follow me on Twitter: @STLwebOSMeetup
Newbie
Pre Plus p101vzw (Verizon)
Pattyk
Posts: 3
Registered: 01-21-2012
0

Re: Battery charge

Thanks. We are trying everything to reboot the phone.

Moderator
HP TouchPad (WiFi)
speedtouch
Posts: 855
Registered: 08-11-2011
0

Re: Battery charge

Hmm.  You tried every step from this guide?  http://kb.hpwebos.com/wps/portal/kb/common/article/66394_en.html

 

And even a battery pull did not fix it?  How long did you leave the Pixi on the wall charger?

Rob
HP webOS Ambassador for St. Louis
Come join us: St. Louis HP webOS Meetup
Follow me on Twitter: @STLwebOSMeetup
Regular Contributor
Pixi Plus p121vzw (Verizon)
shengchieh
Posts: 61
Registered: 03-19-2011
0

Re: Blank screen-can't power up.

If the problem is the battery...

 

Have you tried to boot with the wall  charger on?

 

Sheng-Chieh