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Newbie
Pre 2 p102una (Unlocked NA)
leontancfa
Posts: 3
Registered: 01-13-2012
0

Sign In Failed to my WebOS account, after re-doctor 2.24

so I refreshed official 2.24 because sth weird on my Pre 3.

But then I tried to sign in webos account with correct username and password and I got "Sign in failed" error.

what is more weird, I clicked forgot password and it does display my security question, and let me change the password. But then still sign in fail. So at least I know that the phone does connect to 3G network and can communicate with its server, but just doesn't let me sign in...

I tried to create new webos profile, but it failed, too.

Could you please help?


Post relates to: Pre 2 p102una (Unlocked NA)

Moderator
HP TouchPad (WiFi)
speedtouch
Posts: 855
Registered: 08-11-2011
0

Re: Sign In Failed to my WebOS account, after re-doctor 2.24


leontancfa wrote:

so I refreshed official 2.24 because sth weird on my Pre 3.

But then I tried to sign in webos account with correct username and password and I got "Sign in failed" error.

what is more weird, I clicked forgot password and it does display my security question, and let me change the password. But then still sign in fail. So at least I know that the phone does connect to 3G network and can communicate with its server, but just doesn't let me sign in...

I tried to create new webos profile, but it failed, too.

Could you please help?


Post relates to: Pre 2 p102una (Unlocked NA)


I Doctored my wife's Pixi last night and had the same exact problem.  I ended up changing the webOS Account (Palm Profile) password.  Then tried signing in again and got going that time.  I wonder if the Profiles have been damaged?  I used the HP webOS Account webpage to change the password, rather than doing it through the phone.

 

What is "sth"?

Rob
HP webOS Ambassador for St. Louis
Come join us: St. Louis HP webOS Meetup
Follow me on Twitter: @STLwebOSMeetup