Reply
Visitor
Pre p100ueu (O2)
vandel
Posts: 4
Registered: 06-10-2011
0
Accepted Solution

How to cancel screen lock code ?

I creat the screen when I set the email with exchange mode

but how to cancel the lock code after I delete this email account

 


Post relates to: Pre p100ueu (O2)

Tech Support
Pre 2 p102una (Unlocked NA)
thetreoguy
Posts: 1,605
Registered: 12-22-2006
0

Re: How to cancel screen lock code ?

Hello!

 

Go into the Screen and Lock app found in your launcher.  Look for the Secure Unlock box, currently set to either Simple PIN or Password, tap on it to set it to Off.  Will need to input the code one more time but afterwards thats it!

=========================
http://www.hpwebos.com
HP webOS is on Twitter and Facebook too, http://www.twitter.com/palm
http://www.facebook.com/palm


HP LOVES to hear feedback. Drop us your ideas at
http://www.hpwebos.com/feedback

6Ts: Six ways to get your HP webOS phone working again: www.hpwebos.com/6Ts
Visitor
Pre p100ueu (O2)
vandel
Posts: 4
Registered: 06-10-2011
0

Re: How to cancel screen lock code ?

I've done it ,it doesn't work

I can not input a new code or change the option ‘password’ to'Off‘
Tech Support
Pre 2 p102una (Unlocked NA)
thetreoguy
Posts: 1,605
Registered: 12-22-2006
0

Re: How to cancel screen lock code ?

Which version of webOS do you have?

 

Check your calendar and contacts app for the precense of the exchange account.  This exchange policy to force lock will not go away untill the exchange account is completely removed.

=========================
http://www.hpwebos.com
HP webOS is on Twitter and Facebook too, http://www.twitter.com/palm
http://www.facebook.com/palm


HP LOVES to hear feedback. Drop us your ideas at
http://www.hpwebos.com/feedback

6Ts: Six ways to get your HP webOS phone working again: www.hpwebos.com/6Ts
Visitor
Pre p100ueu (O2)
vandel
Posts: 4
Registered: 06-10-2011
0

Re: How to cancel screen lock code ?

webos 1.45
I've checked it is completely removed,and restart my pre.
I can select the "off" option,but it jump to "password"again when open the app the next time.
Tech Support
Pre 2 p102una (Unlocked NA)
thetreoguy
Posts: 1,605
Registered: 12-22-2006
0

Re: How to cancel screen lock code ?

When slected off, did it prompt you for a password/pin to confirm?  Try this:

 

1.  Turn it off.

2.  Close the card and dont do anything else.

3.  Immediately shut down the phone, hold down power button for the option.

4.  Turn it back on.

 

Does turning screen off and on promp password again still?  If so, the next step will be to partial erase the device by going into device info and tap reset options.

=========================
http://www.hpwebos.com
HP webOS is on Twitter and Facebook too, http://www.twitter.com/palm
http://www.facebook.com/palm


HP LOVES to hear feedback. Drop us your ideas at
http://www.hpwebos.com/feedback

6Ts: Six ways to get your HP webOS phone working again: www.hpwebos.com/6Ts
Visitor
Pre p100ueu (O2)
vandel
Posts: 4
Registered: 06-10-2011
0

Re: How to cancel screen lock code ?

Well, maybe I have to reset my Pre and reinstall sooo~ many apps & plugins