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Newbie
Pixi Plus p121vzw (Verizon)
grayefx
Posts: 1
Registered: 01-20-2012
0

PIXI PLUS VERIZON DEAd

Hi everyone, i have a big problem, ive tried to install web os doctor in all ways, mac os, win xp, win 7, all versions and allways at 100 it says

 

We were unable to reset your phone

 

WTF i need your help!


Post relates to: Pixi Plus p121vzw (Verizon)


Post relates to: Pixi Plus p121vzw (Verizon)

Moderator
HP TouchPad (WiFi)
Ridius
Posts: 1,167
Registered: 03-21-2007
0

Re: PIXI PLUS VERIZON DEAd

Ok, try going to Bootie mode. This is a special mode that can be used for recovery. To access Bootie mode:
1. Connect the Pixi to your computer via the USB cable
2. Restart the phone (hold the power button and toggle the ringer switch 3 times)
3. Press and hold the Volume Up button

If done correctly, you'll see a big white USB logo on a black background. Now, run webOS doctor and you should be good to go.
Ridius

Please do not send me direct messages unless I ask you to. Random Direct Messages asking for support will be ignored. Please post your question/help request in an existing forum thread or create a new one so that everyone can benefit.

If you like IRC, feel free to drop by #webOShelp on Freenode. I hang out in there quite a bit.
Regular Contributor
Pixi Plus p121vzw (Verizon)
shengchieh
Posts: 61
Registered: 03-19-2011
0

Re: PIXI PLUS VERIZON DEAd

I doubt I can help you, but...

 

Have you tried everything in

 

http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=28977  ?

 

If so, you may have to deal w/ HP/Palm support.  Unless someone else can help.

 

Sheng-Chieh